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"Gillian at CatCo has looked after our cats on several occasions. She always comes to the house before we go away to be introduced to the cats and to learn their routine, find out what food each one prefers, and to see what their favourite toys are.

She is very professional and reliable and has a very calm demeanour which puts our cats at ease. One of our cats is not particularly cooperative and for one holiday period required medication, but Gillian was able to give him his tablets without any problem. Gillian doesn't just give the cats a quick feed and then leave, but spends enough time with them at each visit to make sure they are eating properly, to play with them and to make sure they are happy and well. In this way she forms a bond with them, even with our more nervous cat.

Another good thing about the service that Gillian provides is that, as well as looking after our cats, she carries out some basic security tasks such as opening and closing the curtains, turning lights off and on, and lifting the mail. So the house never looks unoccupied.

One Easter holiday our return was delayed due to a volcanic eruption in Iceland which grounded all flights. We were given an alternative flight a full week after our scheduled one. Gillian went out of her way to continue to look after our cats for the extra week at extremely short notice at a very busy time of year for her. We will never forget her generosity in doing that.

As veterinary surgeons with a particular interest in cat behaviour and welfare, we are not easy people to please when it comes to caring for our cats, but we can highly recommend Gillian at CatCo. She is very patient and caring and provides an excellent service. Don't hesitate to employ her." close

"This is the first time we have used a cat sitting service for our cats, who are still quite young. We were away for two weeks and wanted to ensure that they were cared for in their own, familiar environment. Gillian came round to meet the cats before taking care of them and to walk through their routine.

She engaged with the cats and when we returned it was quite clear that they had been well taken care of. Gillian was happy to give updates along the way and sent some pictures as well.

It was great to have the peace of mind during our holiday that the cats were in safe hands." close

"We have two cats who became very stressed when they were in the cattery. One of our cats stopped eating the last time he was in the cattery. We decided to look for an alternative solution for their care when we were on holiday.
After contacting several companies, we decided to use CatCo. We met Gillian and were impressed by her bright and friendly personality and professional manner. Gillian is fully insured and also disclosure checked. She provides a first class service, looking after our two cats in their own home. Our cats welcome her when she walks through the door. Gillian spends time playing with them, and follows their normal routine for feeding. Our cats are much more relaxed when we return from holiday. It gives us peace of mind, knowing that they are being well cared for, and allows us to fully enjoy our holiday. Gillian keeps in touch with us by email so that we always know how our boys are doing.
It’s also good to have someone looking after the house while we are away. Gillian will turn lights on and off, open and close curtains and collect mail.
Finding Gillian means that we can enjoy our time on holiday without worrying about the stress suffered by our cats during our absence. We would highly recommend CatCo to care for your cats." close

"I'm just back from Oz, and have come back to lovely herbs, a very happy cat, and an intact flat - thank you so much. You've a fan club in my mates Janet (a vet) and Tina, as well as Peter, who all raved about you and the care and attention you gave to Sylvester. He is very happy and seems much less anxious than he was when we first moved him into the flat.
We are so very grateful to have found you and very grateful for all your care, and terrific emails, photos and so on. Will definitely call you again next time we go away.
Many thanks again" close

"We have used Gillian's excellent service several times now for our cat Larry, and would have no hesitation in engaging her service again.
Larry is quite a nervous cat, being a house cat, and doesn't have much contact with others. He is also quite dependant so we always feel guilty going on holiday and leaving him.
After years of asking neighbours/family/friends to pop in and feed him we decided that it was probably best to stop annoying them and use Gillian's service. Larry is definitely a happier cat now on our return"

Thanks again, and best wishes
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"The only thing better than going on holiday is looking forward to coming home to two happy, chilled out, well-fed cats. When I have to be away from home, whether it's for work or pleasure, I know Alfie and Rosie are always being well looked after. Gillian takes all the hassle out of being away from home." close

"My two cats Dot and Dil were traumatized the last time we left them in the local cattery when we were on holiday. Apparently they stayed in their sleeping box all the time, only venturing out for a quick bite to eat. Both cats had lost weight and it took them weeks to return to normal. Then I discovered the wonderful service of CatCo.
The last time we went away Gillian looked after Dot and Dil in their own home. We returned from holiday to find two contented, happy cats that didn't even seem to notice that we had been away! Not only did I have peace of mind that my cats were being well looked after, but it was good to know that my house was being looked after too. Gillian offers an excellent service and at very reasonable rates - especially for looking after two cats at once. Never again will I even dream of putting my cats out of their own home while we are away. I would highly recommend CatCo to ALL cat owners. Thank you, Gillian!!"
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"Having found CatCo online, we were really pleased to meet Gillian in person and felt confident that our cats and home would be in safe hands while we were away. A year later and we're still happy to leave our cats and home with Gillian. She always sends a reassuring text to let us know they're ok and the cats love her too!"
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"CatCo deliver an absolutely crucial service to the highest standard. My cat seems to love her, is entirely content and the little touches like opening and closing curtains each day increase the safety of my property while I'm away."

"Gillian is a delight to work with; her pleasant, helpful manner leaves me in total confidence that my cat will be cared for to the highest standard - whether I'm away for a weekend or weeks!"

"I spent many years taking my cat to catteries when I went away;
I always felt terrible and she was always miserable when I brought her home. Nothing could be further from my experience with CatCo. I can leave in full confidence that my cat will be cared for to the highest standard and I always have a content and calm cat when I return!"

"I can't recommend Gillian highly enough; she provides excellent value for the piece of mind she brings. No more traipsing out to a distant cattery - my cat can stay in the comfort of her own home and is always happy and content when I return."


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"CatCo offers a really reliable and trustworthy service, which means when I go away I know Ginger is in extremely good hands. She's also in very friendly hands: it's obvious that Gillian doesn't just see this as a job or business but is genuinely concerned and interested in your cat.

Recommended very highly!"
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"We have used CatCo many times in the past and are extremely pleased with the services provided. Our cats are well looked after and appear very relaxed when we return. Knowing that our cats and our home are in Gillian's very capable hands helps to relieve any anxieties while away." close

"Excellent and reliable service which makes a cat who prefers her own home and hates the cattery very happy. I am now much more relaxed when travelling as I don't have to worry!" close

"Emily is our rescue cat who, despite being loved by us for 14 years is still very timid and sometimes aggressive with other people. Gillian however has worked her magic and Emily "allows" her to stroke and even brush her. When we come back from holidays now she's now much less stressed than she would be coming home from kennels. We're happy to have found Gillian who seems to have a calming effect generally. It's also good to know that someone is coming regularly to our home while we're away." close

"It is great to be able to go away knowing that my precious pets are well looked after. They are happy and less 'sulky' when we get back. Gillian goes beyond the call of duty to make sure house, plants and animals are well looked after" close

27 July 2012 To Any Potential CatCo Customers

It gives me great pleasure to be able to write a reference for the services of Gillian Neave and CatCo.

Gillian is absolutely the best! I would urge you to look no further and phone her immediately to arrange a visit.

Over the past four years Gillian has taken care of two of my older cats;
and, more recently, two young and feisty kittens. I always enjoy the planning visit with her as it is a joy to watch her interact with my cats. She so clearly loves taking care of them. She takes time to get to know their individual personalities. When I am away she ensures that I am sent regular updates and photos.

As a fellow animal lover I am sure, like me, you want to be able to feel totally confident that your cats are just fine when you are away. I never worry about my two when Gillian is taking care of them.

She takes time to gather all the important information she needs to see to their best interests. It is very helpful that she knows my vet; however, if she didn't, I would have total confidence that she would be able to manage anything that required extra support.

The fact that she has been awarded her fourth National Petsitter Merit Award just reinforces the excellence of Gillian's service. She provides fantastic value for, what I consider, a very reasonable pricing structure.

You will not regret hiring Gillian!

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"We couldn't ask for anyone better than Gillian to look after our 2 bengal boys! Whilst we are away, we are safe in the knowledge that our boys are comfortable with her coming into our home to look after them. She does a fabulous job and follows out our routine perfectly. The proof is in the pudding when she comes to collect our keys, Simba and Rocky come running through to greet her with purrs!"
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"Gillian provides a first class service. We can go on holiday safe in the knowledge that our cat receives regular attention from a fellow cat lover, with no disruption to his routine or environment. Gillian has coped calmly and efficiently with various incidents, from jammed locks to faulty alarms, taking them in her stride. She even keeps in touch by text while we're on holiday to let us know how our cat is getting on. We also have the added security of knowing that someone is visiting our flat every day to make sure everything's ok. I think the cat looks forward to our holidays as much as we do." close

"Our cats are very relaxed after Gillian has been looking after them, which wasn't the case with other cat-sitters. She spends time with them at each visit, and is
gentle and affectionate with them so they feel looked after. We would recommend
CatCo without hesitation!" close

"The CatCo service has been invaluable to me as I frequently travel away with work, and I don't have to call in favours from friends or family; this way I know Oscar will be looked after consistently well and visited at regular times. Gillian is friendly and professional and most importantly adored by Oscar - who is quite discerning about the people he takes to! It has been a great relief to know that even when Oscar's dietary requirements or medical needs have been odd or specific they have been fulfilled according to instructions, and I feel comfortable knowing that if anything happened Gillian would keep me updated as necessary." close